TERMS AND CONDITIONS
Welcome to Natzweb Solutions! We provide website maintenance services to clients who want to keep their websites running smoothly. By using our services, you agree to these terms and conditions.
Our Services
We provide website maintenance services including updates, backups, security scans, bug fixes, and more. Our services may vary depending on the plan you choose. We will provide you with a detailed description of the services you will receive.
Payment
Payment is due before services are rendered. We accept payments through our website using a secure payment gateway. All fees are non-refundable.
Termination
You may terminate your account with Natzweb Solutions at any time by providing written notice to us. Upon receipt of your termination notice, we will stop providing our website maintenance services to you, and any fees paid for services that have not yet been performed will be refunded to you. You will remain responsible for any fees incurred for services that have already been performed.
Access
You agree to provide us with access to your website, web hosting account, and any other necessary information to perform our services. We will keep all information confidential.
Client Responsibilities
You are responsible for providing accurate and up-to-date information, including login credentials and contact information. You are also responsible for maintaining the content on your website.
Confidentiality
We will keep all information you provide us confidential. We will not disclose your information to any third party unless required by law.
Limitation of Liability
Our liability is limited to the fees paid for our services. We are not liable for any damages or losses that may result from your use of our services.
Indemnification
You agree to indemnify, defend, and hold harmless Natzweb Solutions, its officers, directors, employees, contractors, and agents from any and all claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees and court costs) that may arise from your use of our website maintenance services, your website, or your violation of these terms and conditions.
You agree to promptly notify us in writing of any claims or actions brought against you that may result in our indemnification under this clause, and to cooperate with us in the defense of any such claim or action. We reserve the right to control the defense of any claim or action subject to indemnification under this clause, including the selection of counsel, and you agree to cooperate fully with us in such defense.
This indemnification clause is without prejudice to any other rights or remedies that we may have in law or equity, and shall survive any termination of our agreement with you.
Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of the state of [insert state here], without regard to its conflicts of law provisions.
Dispute Resolution
Any disputes arising out of or relating to these terms and conditions shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
Hiring Other Service Providers
If you hire someone else to work on your website, we cannot be held responsible for any errors or issues that arise as a result of their work. We reserve the right to charge additional fees for fixing any errors caused by other service providers.
Changes to Terms and Conditions
We reserve the right to change these terms and conditions at any time. Changes will be posted on our website and will be effective immediately.
Third-Party Tools
We may use third-party tools or services to perform our services. We are not responsible for any issues or damages that may result from the use of these tools or services.
Intellectual Property
You represent and warrant that you own or have the necessary licenses, rights, consents, and permissions to use all content on your website. You agree to indemnify us for any claims, damages, or losses that may arise from your use of third-party content.
Disclaimer of Warranties
We make no warranties or representations of any kind, express or implied, regarding our services or your website. We do not guarantee that our services will meet your requirements or that they will be uninterrupted or error-free.
Communication
We will communicate with you through email or other electronic means. You agree to keep your contact information up-to-date and to regularly check your email for communications from us.
Non-Solicitation
During the term of our agreement and for a period of one year thereafter, you agree not to solicit or hire any of our employees or contractors without our prior written consent.
Force Majeure
We will not be liable for any delays or failure to perform our services due to circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, or technology failures.
Entire Agreement
These terms and conditions, along with any SLA and other agreements or documents referenced herein, constitute the entire agreement between you and Natzweb Solutions with respect to our website maintenance services. Any conflicting or additional terms and conditions proposed by you will be void and have no effect.
If you have any questions or concerns about these terms and conditions, please contact us at info at natzwebsolutions.com.